Privacy Policy

Who we are

At Food Mahal, we respect your privacy and are committed to protecting the personal information you share with us when placing orders or visiting our website. This Privacy Policy outlines how we collect, use, and safeguard your information to build trust and ensure a seamless experience. Our website address is: https://foodmahal.in.

Information We Collect

We collect personal data to fulfill your online orders, ensure timely delivery, and improve our services. This includes:

Cookies & Usage Data: We may collect cookies to enhance user experience and track website performance.

Personal Information: Name, phone number, email address, and delivery address.

Payment Information: We collect payment details through secure channels but do not store any payment data on our servers.

Order Information: Information related to your orders, including the food items, delivery preferences, and order history.

How We Use Your Information

We use the collected data to:

  • Process Orders: To fulfill and deliver your food orders in a timely and secure manner.
  • Improve Services: Enhance our services based on your preferences, feedback, and order history.
  • Communicate: Send you order updates, promotions, and respond to your inquiries.
  • Secure Transactions: Ensure secure online transactions through encrypted payment gateways.

Your data will never be shared with third parties unless required by law or necessary to complete your order (e.g., sharing your address with our delivery partners).

Secure Ordering & Transactions

Food Mahal is dedicated to maintaining the highest level of security for online transactions. We use encrypted payment gateways to process payments and ensure that your payment information remains confidential. We do not store any credit card or banking information.

Our platform is regularly updated with the latest security protocols to safeguard against unauthorized access to your data. You can order with confidence, knowing that your privacy and security are a priority for us.

Quality Assurance & Delivery

At Food Mahal, we are committed to providing quality food with every order. We source our ingredients responsibly and prepare meals in a clean, hygienic environment to ensure freshness and safety.

  • Free Shipping: We offer free delivery on all orders within our delivery range.
  • Secure Delivery: Our delivery team follows strict protocols to ensure your food arrives safely and on time.
  • Contact-Free Delivery: For your safety, we also offer contact-free delivery options during checkout.
  • Delivery Area: We are only delivery foods Within 5 km area of FoodMahal .

Your Rights

You have the right to:

  • Access the personal data we have collected about you.
  • Request corrections to any inaccurate information.
  • Request deletion of your personal data if it is no longer necessary for the purposes for which it was collected.

Cookies

We use cookies to enhance your experience on our website. Cookies help us remember your preferences and provide relevant offers. You can control the use of cookies through your browser settings. By continuing to use our site, you consent to the use of cookies.

Third-Party Services

Food Mahal may use third-party services for payment processing and delivery logistics. These third parties have access to your data only to perform necessary tasks and are obligated not to disclose or use it for any other purpose.

Updates to Our Privacy Policy

Food Mahal reserves the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting. We encourage you to review this page periodically to stay informed of how we protect your data.

Contact Us

If you have any questions regarding our privacy practices, wish to file a complaint, or need assistance with your account, please contact us: